Handling difficult conversations

Navigate tricky situations with calm and conviction

We will empower you with techniques to help you keep your cool in tricky situations and manage conversations with respect and patience.

Handling difficult conversations can be challenging, but with the right skills and strategies, you can navigate these situations with confidence and clarity. In our sessions, we focus on key techniques for managing tough conversations, including active listening, empathy, and assertive communication. You'll learn how to express your thoughts and feelings clearly while remaining respectful and open to different perspectives.

We also provide practical strategies for preparing for challenging discussions, helping you to anticipate potential reactions and find common ground. With personalised feedback and role-playing exercises, you'll build the confidence to tackle difficult topics head-on and foster a positive outcome.

Preparation

Rapport building

Find your peace

CLEAR model

Assertiveness training

Speak with clarity

Manage your tells

Networks

“The course I did with Vermillion was invaluable for developing my communication skills, giving me techniques to deal with any type of situation or audience. I now feel I’m ready to approach any situation with much more confidence. ”

— Roberto - Itau’ BB Bank

The Vermillion approach

Decades of Experience

With a collective experience of coaching over 10,000 individuals, we have a proven track record of delivering meaningful, sustainable results.
Performing Arts

Our coaches draw from extensive experience in the performing arts, bringing personal insight, professional techniques, and a sense of fun to every coaching session.
Dual Approach

We recognize the powerful mind-body connection; how your thoughts shape movement and movement influences thinking. By working both inside-out and outside-in, we unlock your full potential and accelerate growth.
Bespoke Coaching

All of our coaching is bespoke to you and designed to address your goals. This means each session is relevant and impactful.

Proud to have worked with individuals and teams from

How it works

Get in touch

If you’re interested in exploring communication coaching, we’d love to hear from you!
Whether you have goals in mind or just want to learn more, we're here to answer your questions and guide you to find the right fit.
Chemistry Call

A Chemistry Call is a relaxed, no-pressure chat where you get to know us and see if we’re a good fit for each other.
It’s your chance to share what you’re looking for, ask questions, and get a feel for our style and approach.
Program Design

We’ll identify your goals and design a personalised coaching programme tailored to your needs and schedule.
Every step is collaborative, ensuring you get the most effective support. You'll receive a proposed outline with costs and timelines for approval.
Coaching

We'll guide you through each bespoke session, focusing on your goals. Together, we’ll work on practical exercises, real-world scenarios, and tailored feedback to build your confidence and skills. Sessions will be adapted as needed to ensure real progress throughout your coaching journey.
Ongoing Support

Our support continues after your coaching programme ends. You'll receive an e-book with all the tools and techniques covered, and your coach will check in after three months to track your progress and offer further guidance.